Outsource Reps is a recognized leader in the domestic and international call center outsourcing industry. Our call center agencies offer a wide range of outbound services including sales, lead generation, market research, fundraising, appointment setting, collections, & telemarketing. Our inbound call centers offer services such as sales, customer service, help desk, order taking, & technical support. In addition, some of our fastest growing segments include services such as text & email support along with back office processing services such as transcription, data entry, & online research.
Let us promote your Branding Name and Products as well as your services. Whether via Email, Inbound, Outbound, Social Media, LiveChat or even Web Presence. Even a good Search Engine Optimization plan, and the right team, serves as a part of a huge Telemarketing Strategy. Take full advantage of in house complete services over these matter, on the software, hardware and Engineering level.
Dedicated Agents ready to take your campaigns to the next level and close deals and sales for you. Backed up by our in house, best in class, CRM solution and Data Entry for data mining and reporting for your convenience. Reporting can go live securely, should you wish, for viewing via our Live Portals. A secure VPN Tunnel can be built if required to view information and engage with your Agents securely.
Take full advantage of our Inbound VOIP customer service. Inexpensive inbound rates covering the globe at any given moment with dedicated and shared Agents. Custom IVR and Welcome Message with Crystal clear Audio and call recording when the need arise to. Your calls are our top priority and your clients are never left hanging in queues, we provide best in class services with outstanding fast response and reporting.
Customer Support
Technical Support
Call Center Consulting
Outbound Surveys
Appointment Setting
Lead Generation
Order Taking
Call Center Outsourcing
Data Mining
Content Writing
E-mail Services
Live Chat Support
Data Entry
Virtual Assistant
Bilingual Customer Service
Bilingual Telemarketing
Corporate Customer Support
Bilingual Sales Calls
Our experienced Customer Support Agents are managed by true professionals with high quality standards. Our client base consists of a wide range of international companies that are specializing in various industries. It is our mission to provide high quality customer support & sales services around the clock at low cost. We understand the importance of a call center solution that can be specifically adapted to your individual needs.
I recommend Outsource Reps for its first-class technology and because they go above and beyond to make sure customers are taken care of. With Outsource Reps, we got exactly what we wanted in terms of the phone system features, the flexibility, and how easy it was to collaborate as partners. They gave us the ability to recruit more skilled nurses and has played an integral role in our growth. Very highly recommended!
When we were in the market for a company to handle our calls, we were looking for a company who would grow with us and provide the same level of customer service to our customers that our reps provide. Outsource Reps has not disappointed us. As we have expanded our technology to provide the best service we can to our customers, Outsource Reps has expanded with us. Their team has worked closely with us and we have a strong working relationship. We are treated as a customer of Outsource Reps and not as just another client.
With the Outsource Reps management team, they listened to calls and fine-tuned our reps’ closing techniques. They went on ride-a-longs with our sales and service teams, generating even more ideas for improvement. With a call center, it’s all about working hard to see what works best across all aspects of the customer interaction, then standardizing it for all the reps. We made great progress doing that this week.
Are you looking to grow your business with a Calling Center Customer Support or Telemarketing services? Feel free to give us a call, email us or fill out the contact form. Get a FREE QUOTE today! We are here to answer any of your questions 7 days a week.
