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INCREASE YOUR BOTTOM LINE BY HIRING OUR TEAM OF DEDICATED INBOUND & OUTBOUND BILINGUAL SALES SPECIALIST WITH A PROVEN TRACK RECORD
Welcome to Outsource Reps!
Discover the trusted leader in both domestic and international call center outsourcing! At Outsource Reps, we specialize in a comprehensive suite of outbound services—from sales and lead generation to market research, fundraising, appointment setting, collections, and telemarketing. But that’s just the beginning! Our inbound call centers are equipped to provide top-notch sales support, customer service, help desk assistance, order taking, and technical support.
As we continue to grow, we’re excited to offer innovative services like text and email support, alongside essential back-office solutions such as transcription, data entry, and online research.
Experience Our Voice!
Curious about how we handle your calls? 
Listen to our agents in action! Want to hear more?
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OUR SERVICES
Telemarketing Services That Deliver Results!
Our telemarketing team excels at screening calls to identify genuinely interested customers. We engage prospects with tailored conversations that highlight your products and services. By focusing on quality leads, we ensure your sales team spends time on what matters most closing deals. Let us help you connect with the right audience and boost your sales today!
Request Quote by Phone Call 619.567.1395
Outbound Calls That Drive Sales!
Our outbound call team specializes in identifying customers genuinely interested in your products. Through effective screening and strategic rebuttals, we address concerns while showcasing the value and quality of what you offer. We engage prospects with compelling conversations that highlight the benefits, ensuring they see why your solution is the right choice. Let us help you connect with the perfect audience and elevate your sales!
Exceptional Inbound Customer Service!
Our inbound call team is dedicated to handling every call with the utmost professionalism. Each interaction is recorded and monitored in real-time to ensure top-quality service and adherence to standards. We prioritize customer satisfaction by providing prompt and effective solutions tailored to their needs. Trust us to deliver an outstanding experience every time your customers reach out!
Request Quote by Phone Call 619.567.1395
BELOW ARE SOME OF THE MANY CALL CENTER SERVICES THAT WE OFFER:
- Customer Support
- Technical Support
- Call Center Consulting
- Outbound Surveys
- Appointment Setting
- Lead Generation
- Order Taking
- Call Center Outsourcing
- Data Mining
- Content Writing
- E-mail Services
- Live Chat Support
- Data Entry
- Virtual Assistant
- Bilingual Customer Service
- Bilingual Telemarketing
- Corporate Customer Support
- Bilingual Sales Calls
Experience Genuine Connections and Achieve Real Results!
Did you know that 80% of callers hang up when they reach voicemail? Don’t let potential customers slip away!
First impressions matter. In fact, 74% of people who have a poor phone experience will take their business elsewhere. Make sure your business stands out with exceptional communication!
And here’s the game-changer: 61% of mobile users will call a business when they’re ready to buy. Ensure you’re ready to seize those moments and turn inquiries into sales!
Elevate your customer interactions today and watch your results soar!
Join Our Community of Satisfied Customers!
Don’t just take our word for it—experience the difference for yourself! Call us today and find out why so many businesses trust us. Your success story could be next!
Do you have a question? Talk to a specialist now. Call 619.567.1395
Benefits of working with Outsource Reps
- 24/7/365 Virtual Receptionist Services: Always on duty to seize every opportunity, day or night.
- Flexible Plans for Every Business Size: Custom pricing that adapts to your specific needs and budget.
- Seamless Integration: Connect effortlessly with your team for smooth, efficient communication.
- Tailored Scripts: We embody your brand’s voice, ensuring every interaction reflects your vision.
- User-Friendly Client Portal: Easily manage your on-call schedule and access real-time message updates.
- Expert Call Agents: Our dedicated team is trained to convert inquiries into valuable leads for your business.
- Direct Appointment Scheduling: Streamline your calendar with appointments booked directly for you.
- Message Delivery Options: Choose to receive messages immediately or the next morning—your schedule, your way.
- Priority Call Handling: We ensure urgent calls are addressed promptly, so you never miss a critical lead.
- Bilingual Support: Expand your reach with English and Spanish answering services, catering to diverse clients.
- Personalized Customer Service: Enhance relationships with tailored interactions that resonate with your audience.
- HIPAA Compliance for Medical Offices: Rest easy knowing your sensitive information is handled securely.
Join other happy customers.
Call today and discover why other businesses have chosen us.
How it works.
Tell us about your business.
We’ll work with you to build responses for your customer enquiries. Setting up your account is simple. We’ll ask you about the common reasons why people call or chat with your business. Whether it’s new leads, current customers, or other contacts, you choose the words they hear. We work with you to determine their needs and build custom responses for each. You are always in control of how we greet and interact with your callers and web visitors.
Start forwarding your calls.
Our friendly receptionists engage and interact with your leads and customers, 24/7. Once you’re set up, you can start forwarding your calls and chats to us straight away. Our receptionists can provide information about your business, schedule appointments, place orders, or leave messages for you. You can update your preferences about how we greet and interact with your customers at any time. As we get to know you, we’ll make suggestions to improve your call flow.
Get instant notifications.
See details of your interactions via our app, SMS, or email.
Records of every customer call and chat are available at any time through the mobile or desktop app, email, or SMS. We can also integrate with your current systems.
You’ll get instant notifications of your interactions and can view chat transcripts or listen back to calls yourself.
Do you have a question? Talk to a specialist now. Call 619.567.1395
Client Testimonials
I have worked with a team from Outsource Reps for almost two years and I would highly recommend them. Everyone there is a joy to work with and every task that I’ve given them they have exceeded all expectations. Their work is consistent and great quality. Their customer service skills are stellar. We have great communication with everyone there. The management team at Outsource Reps did an amazing job of selecting individuals qualified to assist with any job or task that we need.
Veronica Sanchez
Contact Us
Are you looking to grow your business with a Calling Center Customer Support or Telemarketing services? Feel free to give us a call, email us or fill out the contact form. Get a FREE QUOTE today!
Phone 619.567.1395
Office 877.806.1308
9190 Double Diamond Parkway, Suite # 144, Reno, NV 89521
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